Articles tagged with 'BT Consumer' | BT plc

New research from BT reveals that 71% of older people say sharing videos and pictures with family helps tackle isolation but only 17% actually do this regularlyResearch comes as BT customer service advisor Ricky teams up with football legend Sir Geof...

BT Sport will show 533 of the 550 games available with 113 (27%) more games for customers to watch each season in new format competition.BT Sport will remain the home of top flight European football until 2027, it was confirmed today.  BT have secure...

By Chris Howe, Customer Change Director BT, EE, PlusnetHome phones are changing. Just as television went from analogue to digital, now it’s the turn of the humble landline. The UK is the latest country to upgrade its home phone network following Japa...

This statement has since been updated as procedural matters relating to the case have progressed.The latest statement can be found at: https://newsroom.bt.com/bt-to-take-competition-appeal-tribunal-procedural-ruling-to-court-of-appeal/BT will continu...

BT today announced the completion of its new Warrington contact centre in the Birchwood area of the town, following a multi-million pound investment in the building. Displaying its commitment to Warrington, BT has recruited 110 colleagues in the area...

Four out of ten Brits (41%) have cupboards, drawers or bags full of electrical wasteNearly a third (31%) admit they don’t know how to recycle e-wasteResearch comes as BT recycled nearly a million pieces of equipment, saving 11,430 tonnes of carbon di...

BT announced today it is recruiting for 350 new jobs at its Doncaster Contact Centre, following a multi-million-pound refurbishment of the site.The centre in Wilmington Drive has undergone a major revamp to modernise it and create a fantastic workpla...

Our purpose at BT, to Connect For Good, has been at the heart of how we have responded to Covid. Our responsibility was first and foremost to help the nation through the pandemic – from prioritising vulnerable customers to get online, looking after c...

FA competition provides exciting pathway for impairment-specific footballBT Sport coverage set to be most accessible live football broadcast yet seen, as part of BT’s partnership with the FA to support all levels of the gameThe FA Disability Cup will...

This statement has since been updated as procedural matters relating to the case have progressed.The latest statement can be found at: https://newsroom.bt.com/bt-statement-on-competition-appeal-tribunal-procedural-hearing-on-certification/BT intends ...

 Following a hugely successful pilot during lockdown, with over 140 volunteers and 1,600 calls made, BT is expanding Care Home Companions to over 300 care homes nationwide140 BT, EE and Plusnet colleagues from across the UK have now volunteered, with...

BT’s new Advanced Digital Home Phone with Alexa built-in combines ease-of-use with the convenience and great range of features that Alexa providesThe cordless handset offers an ideal introduction to smart technology – customers can simply tap the Ale...

It’s been one year since BT completed its commitment to answer 100% of customer service calls in the UK and Ireland – a year ahead of schedule – to deliver the most personal and local service to our customers across our three Consumer brands.Providin...

EE, BT Mobile, and Plusnet Mobile customers to have unlimited access for free to BBC Bitesize content by the end of JanuaryZero rating of popular educational websites forms part of BT’s ‘Lockdown Learning’ support scheme announced last weekAgreement ...

BT today released new images of its Doncaster Contact Centre currently undergoing a multi-million-pound refurbishment - as it announced the project will complete early next year.The centre in Wilmington Drive has undergone a major revamp to modernise...

BT Sport set to broadcast more FA WSL matches than ever Opening FA WSL match and UEFA Women’s Champions League Final free to all BT giving fans more ways than ever to watch, with a world class presentation team BT Sport is gearin...

2020 has turned out to be the year of the unexpected – and particularly difficult for young people looking for a job or wanting to progress their careers. Lots of businesses are under all sorts of pressure. That means, particularly for young peopl...

​​Exciting new range of flexible TV packages offer customers the freedom to choose the TV shows, films and sport they want, when they want - with the flexibility to change their package every month Customers can watch Sky Atlantic, hundreds ...