Articles tagged with 'bt consumer' | BT plc

BT plc - Archive (bt consumer)

2021
27
September
2021
| 14:47 Europe/London
BT will continue to vigorously defend itself against the speculative claim of overcharging customers, following preliminary ruling on the procedural matter of certification.Ofcom assessed the subject three years ago with no finding of excessive prici...
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23
September
2021
| 12:58 Europe/London
BT today announced the completion of its new Warrington contact centre in the Birchwood area of the town, following a multi-million pound investment in the building. Displaying its commitment to Warrington, BT has recruited 110 colleagues in the area...
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31
August
2021
| 09:22 Europe/London
Four out of ten Brits (41%) have cupboards, drawers or bags full of electrical wasteNearly a third (31%) admit they don’t know how to recycle e-wasteResearch comes as BT recycled nearly a million pieces of equipment, saving 11,430 tonnes of carbon di...
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04
August
2021
| 11:36 Europe/London
BT announced today it is recruiting for 350 new jobs at its Doncaster Contact Centre, following a multi-million-pound refurbishment of the site.The centre in Wilmington Drive has undergone a major revamp to modernise it and create a fantastic workpla...
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07
July
2021
| 14:15 Europe/London
Our purpose at BT, to Connect For Good, has been at the heart of how we have responded to Covid. Our responsibility was first and foremost to help the nation through the pandemic – from prioritising vulnerable customers to get online, looking after c...
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07
July
2021
| 12:55 Europe/London
FA competition provides exciting pathway for impairment-specific footballBT Sport coverage set to be most accessible live football broadcast yet seen, as part of BT’s partnership with the FA to support all levels of the gameThe FA Disability Cup will...
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24
June
2021
| 08:55 Europe/London
BT intends to vigorously defend itself against the claim of overcharging pre-existing customersOfcom considered the subject three years ago – there was no finding of excessive pricing or breach of competition law more generallyBT’s social tariff, pan...
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18
June
2021
| 09:26 Europe/London
 Following a hugely successful pilot during lockdown, with over 140 volunteers and 1,600 calls made, BT is expanding Care Home Companions to over 300 care homes nationwide140 BT, EE and Plusnet colleagues from across the UK have now volunteered, with...
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09
February
2021
| 09:27 Europe/London
BT’s new Advanced Digital Home Phone with Alexa built-in combines ease-of-use with the convenience and great range of features that Alexa providesThe cordless handset offers an ideal introduction to smart technology – customers can simply tap the Ale...
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29
January
2021
| 09:35 Europe/London
It’s been one year since BT completed its commitment to answer 100% of customer service calls in the UK and Ireland – a year ahead of schedule – to deliver the most personal and local service to our customers across our three Consumer brands.Providin...
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11
January
2021
| 09:15 Europe/London
EE, BT Mobile, and Plusnet Mobile customers to have unlimited access for free to BBC Bitesize content by the end of JanuaryZero rating of popular educational websites forms part of BT’s ‘Lockdown Learning’ support scheme announced last weekAgreement ...
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2020
01
December
2020
| 10:45 Europe/London
BT today released new images of its Doncaster Contact Centre currently undergoing a multi-million-pound refurbishment - as it announced the project will complete early next year.The centre in Wilmington Drive has undergone a major revamp to modernise...
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27
August
2020
| 15:28 Europe/London
BT Sport set to broadcast more FA WSL matches than ever Opening FA WSL match and UEFA Women’s Champions League Final free to all BT giving fans more ways than ever to watch, with a world class presentation team BT Sport is gearin...
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06
August
2020
| 15:29 Europe/London
2020 has turned out to be the year of the unexpected – and particularly difficult for young people looking for a job or wanting to progress their careers. Lots of businesses are under all sorts of pressure. That means, particularly for young peopl...
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20
February
2020
| 15:35 Europe/London
​​Exciting new range of flexible TV packages offer customers the freedom to choose the TV shows, films and sport they want, when they want - with the flexibility to change their package every month Customers can watch Sky Atlantic, hundreds ...
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