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BT Group has announced a revision to its timetable for moving all customers – consumers and businesses – off the Public Switched Telephone Network (PSTN) and onto digital landlines. The move follows the introduction of a series of improvements to the programme to better protect vulnerable custom ... Read more

Over the past week, we've been informed about incidents involving telecare users from another communications provider who had been switched to a digital landline. In light of this news, the telecoms industry, including BT, has agreed that the right thing to do is to temporarily pause all non-volunta ... Read more

As customers gradually switch from copper to fibre networks and as landlines go digital, the number of local telephone exchanges, which have kept the nation connected for over a century, will reduce from c.5,600 today to just 1,000 by the 2030’s.Fibre networks require less equipment, are more effi ... Read more

Eligible customers will be contacted four weeks in advance to help prepare for the switch BT will have a presence across Greater London throughout November and December as part of a regional Digital Voice roadshow as well as at town halls and on high streetsBT has today announced plans to roll ... Read more

The landline is here to stay, but the technology used to make calls is changing from analogue to digital, as part of an industry-wide shift  backed by  Ofcom and the UK Government as an important step towards future-proofing the UK's connectivity.BT will visit every nation and region in th ... Read more

Eligible customers will be contacted four weeks in advance to help prepare for the switch.                                         BT will have a presence across Northern Ireland throughout Septe ... Read more

Earlier this year, we announced plans to roll out our new home phone service, Digital Voice on a region-by-region basis and I’m pleased to say, we’ve made a strong start.Having started in the East Midlands in July, we moved to Yorkshire and the Humber in August and are about to turn our attentio ... Read more

Eligible customers will be contacted four weeks in advance to help prepare for the switch.  BT will have a presence across Yorkshire and the Humber throughout August as part of a regional Digital Voice roadshow as well as at town halls and on high streets. BT recently announced plans to ro ... Read more

Eligible customers will be contacted four weeks in advance to help prepare for the switch                                         BT will have a presence across the East Midlands throughout July, ... Read more