BT Invests in Oracle HCM Cloud to transform HR systems

BT’s commitment to HR modernisation underpins growth agenda 

BT today awarded a multi-million pound contract to business technology leader Oracle to help transform HR and people management systems across the business. 

Oracle will deliver a suite of Human Capital Management (HCM) software providing BT with the technical bedrock needed to support the company’s growth agenda and help deliver its business strategy. BT will adopt 

Oracle Human Capital Management Cloud on a global scale, benefitting over 87,900 employees across the globe. 

The software will be deployed across BT’s end-to-end people management process, from recruiting and managing talent, to accurately forecasting future workforce needs using advanced analytical capabilities. Oracle HCM Cloud will replace BT’s existing people systems to help enhance service delivery and will give employees HR capabilities that are easier to use. 

Available via the Oracle Cloud, Oracle HCM Cloud is globally accessible and all users have access to the same user interface, increasing compatibility and easing HR administration. Using a cloud solution means BT can also benefit from automatic updates, helping ensure it is never behind with functions and features required by the business. 

Clare Chapman, BT Group People Director said: “These are exciting times for BT as we invest in our future with initiatives such as the push for UK fibre roll-out, the launch of BT Sport and our 4G license acquisition. To underpin our growth agenda and support delivery of our business strategy we are looking closely at all aspects of how we manage our organisation. Transforming the role of HR in the business and the way in which we manage our people is key to this success. We are excited to work with Oracle as the software product suite provides us with the breadth, depth and quality our ambitions require.” 

Oracle President Mark Hurd said: "People are at the centre of every successful organisation. BT is transforming the way it manages its workforce to help drive growth. We are delighted that BT has chosen Oracle HCM Cloud, with our strong cloud capabilities, to support their HR transformation. Oracle’s comprehensive HCM portfolio will help enable BT to increase productivity, accelerate business performance, and empower its people.”