25
February
2014
|
00:00
Europe/Amsterdam

BT provides financial information and key performance indicators for new businesses replacing BT Retail

Summary

BT Group has today published revised line of business financial information and key performance indicators (KPIs) to reflect the separation of BT Retail into two new lines of business – BT Business and BT Consumer.

BT Group has today published revised line of business financial information and key performance indicators (KPIs) to reflect the separation of BT Retail into two new lines of business – BT Business and BT Consumer. 

In July 2013, we announced the new structure, which will allow the company to better serve its customers and focus even more on delivering its strategic priorities. These include ‘Being the brand for business for UK SMEs’ and ‘Driving broadband-based consumer services’. As we have made good progress with the separation we are publishing this information earlier than we had originally expected. Comparative information has been presented on a consistent basis. 

Previously, BT Retail comprised four customer facing units. These were Business, Consumer, BT Enterprises (comprising BT Conferencing, BT Payphones, BT Directories, BT Fleet, BT Wi-fi, BT Redcare, BT Expedite & Fresca, and BT Tikit) and BT Ireland. 

BT Enterprises and the business and wholesale elements of BT Ireland have merged with Business to form the new BT Business line of business. BT Wi-fi and the consumer part of BT Ireland have transferred to BT Consumer. 

The separation does not impact the results or KPIs for BT Global Services, BT Wholesale or Openreach, but some small shared operations have transferred into the central group functions resulting in some minor changes to the ‘Other’ segment. There is no impact on the total group results. 

Financial information for the new lines of business for the three quarters ended 31 December 2013, the year ended 31 March 2013, and the year ended 31 March 2012 is outlined below. This information is also included in the updated KPI document which is available atwww.btplc.com/results

Results for the fourth quarter and full year to 31 March 2014 (which are expected to be announced on Thursday 8 May 2014) will be presented on this revised basis.