10
January
2017
|
16:52
Europe/Amsterdam

Mobile boost for Elgin as EE expands its 4G coverage

Summary
People in Elgin, are now able to benefit from much-improved 4G mobile phone coverage following a major investment by EE, the UK’s largest mobile operator and part of the BT Group

People in Elgin, are now able to benefit from much-improved 4G mobile phone coverage following a major investment by EE, the UK’s largest mobile operator and part of the BT Group.

The Moray town is one of the latest locations in the UK to benefit from engineering work making it easier and quicker for people to get connected on their mobile phones. With 4G Calling and WiFi Calling, EE customers can also make phone calls in more places than ever before.

It is EE’s ambition to connect 95 per cent of the UK landmass to its superfast 4G network by 2020, including some of the most remote parts of the country.

Marc Allera, chief executive of EE, said:

“We’ve seen the difference 4G is making right across the UK, and we’re delighted to be bringing this great network experience to more locations in Scotland so that people can enjoy everything from making crystal clear calls in more places over 4G, HD video calls with friends and family, or streaming music and live TV on the move.”

4G from EE is now available in more places than any 3G network, just four years after launch, making it the UK’s biggest and fastest network expansion. This work in Elgin complements BT’s drive to improve broadband connectivity across Scotland, where more than 2 million homes and businesses have access to fibre broadband thanks to BT’s commercial rollout and the company’s Digital Scotland Superfast Broadband partnership with the Scottish Government.

Brendan Dick, director of BT Scotland, said:

“The switch on of EE’s 4G network in any community is a hugely significant event and that’s definitely the case here in Elgin. There is a growing reliance on mobile devices to provide greater access to information and enable easier communication with customers, family and friends. Both local businesses and residents depend on them like never before and it’s great to see such investment taking place locally.”

To learn more about EE’s indoor and outdoor 2G, 3G and 4G service, customers can use EE’s online coverage checker.EE has also launched a Network Status Checkertool, which provides real-time and personal updates to customers about network performance.

Customers can also set tailored alerts for places important to them, such as their place of work, home or home of a loved one, and they will receive personalised alerts if there are network issues.

EE was recently named the number one overall mobile network in RootMetrics’ latest independent Mobile Performance Review, with a clean sweep across reliability, speed, data, calls and texts.

More than 1,000 new call centre jobs in North Tyneside, Darlington, Plymouth and Merthyr Tydfil have been created during 2016 as part of the company’s commitment to answer all EE customer service calls from the UK by end of 2016.