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                    <title><![CDATA[BT Group Newsroom ]]></title>
                    <link>https://newsroom.bt.com/</link>
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                    <pubDate>Thu, 21 May 2026 10:10:20 +0200</pubDate>
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                        <title><![CDATA[BT Group Newsroom ]]></title>
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                        <title>BT arms small businesses with industrial grade security to address the UK’s cyber resilience gap</title>
                        <link>https://newsroom.bt.com/bt-arms-small-businesses-with-industrial-grade-security-to-address-the-uks-cyber-resilience-gap/</link>
                        <guid>https://newsroom.bt.com/bt-arms-small-businesses-with-industrial-grade-security-to-address-the-uks-cyber-resilience-gap/</guid><pp:caseid>746191</pp:caseid><pp:boilerplate><![CDATA[<p><span style="text-align:start;">BT Group is the UK’s leading provider of fixed and mobile telecommunications and related secure digital products, solutions and services.</span><br><br><span style="text-align:start;">BT Group consists of four customer-facing units: Consumer serves individuals and families in the UK; Business covers companies and public services in the UK; International serves multinational organisations headquartered outside the UK and overseas public sector customers; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers – over 700 communications providers across the UK.</span><br><br><span style="text-align:start;">British Telecommunications plc is a wholly owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on the London Stock Exchange.</span></p><p style="margin-left:0cm;"><span>For more information, visit&nbsp;</span><a href="https://www.bt.com/about"><span>www.bt.com/about</span></a></p>]]></pp:boilerplate><description><![CDATA[<p><span>Cyber crime is escalating rapidly – BT research shows malicious scanning increasing 300% annually – but one in three SMEs lacks even basic cyber defences</span></p>]]></description><content:encoded><![CDATA[<ul><li data-list-item-id="ef2eda1ff3442509117d00620b2b2c576"><span>Cyber crime is escalating rapidly – BT research shows malicious scanning increasing 300% annually – but one in three SMEs lacks even basic cyber defences</span></li><li data-list-item-id="e59df9807b53089c5144670b915a7bb41"><span>BT is launching industrial-grade security for small businesses, with AI-powered cyber solutions from CrowdStrike</span></li><li data-list-item-id="e31ff2cab218d32730add7813c01bfa77"><span>BT is also providing a new Cyber Support Hub to help SMEs stay safe online, including free access to BT cyber advisors</span></li><li data-list-item-id="e7020f8f287668b6c19190b3e3fb78b89"><span>The launch is supported by BT Business’ largest-ever security marketing campaign, reflecting its commitment to protecting the UK’s networks and businesses</span></li></ul><p><span><strong>Wednesday 20<sup>th</sup> May, London:</strong> BT Business is today launching a comprehensive new suite of cyber security tools to help the UK’s small and medium enterprises (SMEs) deal with the rapidly escalating threat of cybercrime.</span></p><p><span>Recent BT research revealed a 300% year-on-year increase in malicious scanning activity, with connected devices now probed an average of 4,000 times a day<sup>1</sup>, as AI tools rapidly increase the scale and pace of cyber threats. BT’s latest data shows the company now prevents 4 million cyber attacks across its networks every day.</span></p><p><span>SMEs are a prime target, with half saying the risk of cyber threats is one of their top tech concerns<sup>2</sup>. Despite this, close to 1.8million businesses, around one in three of the UK’s SME population, still lack even basic cyber protection<sup>3</sup></span>, leaving a significant gap in <span>the nation’s defences.</span></p><p><span>For the first time, BT has launched new AI-powered cyber tools, powered by CrowdStrike, for UK SMEs – giving them access to leading-edge cybersecurity typically reserved for big businesses. Supported by new free cyber support for SMEs and a nationwide marketing campaign, the move reinforces BT Business’ commitment to putting industrial-grade security within reach of every UK business.</span></p><p><span>Government figures suggest the average cyber breach now costs a UK business £3,550<sup>4</sup>. With 43% of UK businesses having experienced at least one breach or attack in the past year<sup>5</sup>, the need for simple, accessible support has never been more urgent.</span></p><p><span>Following research showing that over eight in ten SMEs believe personalised, in-person guidance would help them improve their security</span>, <span>BT’s new </span><a href="https://business.bt.com/cyber-support-hub/" target="_blank"><span>Cyber Support Hub</span></a><span> offers a wealth of free support to help close the UK’s growing cyber resilience gap. Developed in line with National Cyber Security Centre guidance, this gives SMEs access to easy-to-understand assessments, guidance and practical next steps.</span></p><p><span>BT is now providing the following free tools to UK SMEs:</span></p><ul><li data-list-item-id="e9a90a05a660048eaad9e28e2a688fe95"><a href="https://business.bt.com/cyber-support-hub/cyber-security-health-check/" target="_blank"><span><strong>Cyber Health Check</strong></span></a><span> – a simple self-assessment tool to help SMEs understand their risks, and receive a cyber score and prioritised action plan in response</span></li><li data-list-item-id="e39621d7d80990f2deb31054549afcc9b"><span><strong>Cyber Guides</strong> – a dedicated team of cyber advisors offering clear and practical advice by phone, online chat, and in-store</span></li><li data-list-item-id="eaac560987cac1478981dcffca2b54fc9"><span><strong>AI Cyber Assistant</strong> – providing 24/7 support to any cyber question, utilising guidance and insights curated by BT’s security experts</span></li><li data-list-item-id="eec084af88ee49c75867eeb59830e87d3"><span><strong>Cyber Support Hub </strong>– a platform packed with practical explainers and easy how-to guides, to help SMEs stay one step ahead of cyber threats</span></li></ul><p><span><strong>Jon James, Chief Executive Officer at BT Business, said: </strong>“As technology continues to evolve at breakneck speed, cyber-attacks are becoming ever more sophisticated. For UK SMEs, this means they now must defend themselves against the same highly complex threats faced by large enterprises, without the resources, expertise or budget to match.</span></p><p><span>“BT protects more businesses than any other network, so we know the level of threat they face – and because cyber threats don't care about size of your business, neither should the protection we provide our customers. That’s why we’re offering new AI-powered solutions and a range of expert guidance and support, providing big business security to the UK’s small businesses.”</span></p><p><span><strong>Jonathon Ellison, Director for National Resilience at the National Cyber Security Centre, said: </strong>“The cyber threat to UK organisations is increasing and small businesses are certainly not immune from attacks and their potentially devastating consequences.</span></p><p><span>“Alongside providers like BT, we are working tirelessly to ensure every organisation has the tools they need to put in place the cyber security basics consistently and comprehensively. It is vital that SME owners manage the cyber risks they face by taking action to protect themselves.”</span></p><p><span>The launch of enhanced AI-powered security for small businesses further expands the range of cyber security solutions BT Business offers to UK public and private sector organisations. Underpinned by CrowdStrike’s leading AI technology, the solution provides real-time monitoring of suspicious activity and rapid automated remediation of potential threats – meaning attacks can be prevented before they impact. To find out more, visit </span><a href="https://business.bt.com/cyber-security/endpoint-threat-protect/" target="_blank"><span>Endpoint Threat Protect</span></a><span> .&nbsp;</span></p><p style="text-align:center;"><span><strong>ENDS</strong></span></p><p><span><strong>Notes to editors</strong></span></p><p><span>The NCSC also provides free support to SMEs through its&nbsp;</span><a href="https://cybertoolkit.service.ncsc.gov.uk/?utm_source=NCSCWebsite&utm_medium=Website&utm_campaign=PublicBeta" target="_blank"><span>Cyber Action Toolkit</span></a><span>, which&nbsp;is designed to help sole traders and small businesses take their first steps in cyber security. It provides bite-sized actions to help protect their money and reputation from cyber criminals. The toolkit is a strong starting point to help small businesses put in place basic measures and develop confidence to work towards </span><a href="https://www.ncsc.gov.uk/cyberessentials/overview" target="_blank"><span>Cyber Essentials</span></a><span> - the government-backed certification scheme that demonstrates an organisation meets the recognised UK minimum standard for cyber security.</span></p><p><span>BT worked with polling house and BPC member, Censuswide, to survey 1,004 decision-makers in small and medium-sized businesses in the UK between 30th January and 4th February 2026. Censuswide is a member of the Market Research Society and follows the MRS code of conduct and ESOMAR principles.</span></p><p><span><sup>1 </sup>BT network data as of Oct 2025</span><br><span><sup>2 </sup>BT commissioned research, conducted by Censuswide among 1,004 SME decision-makers between 30<sup>th</sup> January and 4<sup>th</sup> February 2026</span><br><span><sup>3</sup> BT commissioned research, conducted by Censuswide among 1,004 SME decision-makers between 30<sup>th</sup> January and 4<sup>th</sup> February 2026. The 1.8 million figure represents 31.28% of the UK’s 5.7 million SMEs, according to </span><a href="https://commonslibrary.parliament.uk/research-briefings/sn06152/" target="_blank"><span>UK Parliament data.</span></a><br><span><sup>4</sup> Gov UK Cyber security breaches survey 2025/6</span><br><span><sup>5</sup> Gov UK Cyber security breaches survey 2025/6</span></p>]]></content:encoded><category><![CDATA[business,cyber crime,Cyber security,retail]]></category>
            <pubDate>Wed, 20 May 2026 09:00:00 +0100</pubDate>
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                        <title>New partnerships, stores and 1.6Gbps home broadband: how EE is doing more for customers</title>
                        <link>https://newsroom.bt.com/new-partnerships-stores-and-16gbps-home-broadband-how-new-ee-is-doing-more-for-customers/</link>
                        <guid>https://newsroom.bt.com/new-partnerships-stores-and-16gbps-home-broadband-how-new-ee-is-doing-more-for-customers/</guid><pp:caseid>580919</pp:caseid><pp:summary><![CDATA[<p><strong>By </strong><span><strong>Marc Allera, CEO, BT’s Consumer business&nbsp;</strong></span></p>]]></pp:summary><description><![CDATA[<p><span>We’re taking some really big steps forward this summer with EE. These steps will </span><a href="https://newsroom.bt.com/one-more-step-towards-meeting-our-customers-evolving-needs/" target="_blank"><span>help us deliver on our ambition to be the most personal brand in the UK and do so much more for our customers than the connectivity we're known for.</span></a></p><p><span>We want to be a personal guide – helping our customers navigate the complex world of technology, devices, platforms, subscriptions and services.</span></p><p><span>We’re also walking hand in hand with some of the most exciting tech companies in the world to bring our customers the best experiences possible and connect them to new products and services. Today, </span><a href="https://newsroom.ee.co.uk/ee-launches-new-nvidia-geforce-now-cloud-gaming-bundles/" target="_blank"><span>we’ve unveiled the latest example of that: our partnership with NVIDIA on its cloud gaming service, GeForce NOW</span></a><span>.</span></p><p><span>With the cloud gaming bundles that our teams have worked so hard to put together, we’re able to not only provide customers with membership for one of the best streaming platforms – but also offer them the hardware and data too, helping to make high-level gaming even more accessible and affordable to customers across the UK.</span></p><p><span>It’s another part of EE’s ongoing ambition to become the number 1 destination for gamers in the UK. But that’s just one piece of the puzzle, and what we’re doing with New EE that we’re bringing to life this summer.</span></p><p><span><strong>Reinventing retail with our new stores</strong></span></p><p><span>The networks, platforms and partnerships – such as the one we have with NVIDIA – mean we are pioneers in so many technologies. As a business, we invest billions in technology every year. But we also know that millions of customers still value that personal touch. That’s what our brand is all about. We want EE to be a personal brand that makes sense of the world of technology for our customers.</span></p><p><span>So, we’re big believers in retail.</span></p><p><a href="https://newsroom.ee.co.uk/ee-unveils-innovative-new-studio-store-in-westfield-london/" target="_blank"><span>Our new EE Studio store in London’s White City is another glimpse into the world of New EE we're building</span></a><span>. The space that we've created really says something about our new brand, what it stands for and how we will play a much bigger role in our customers' lives.</span></p><p><span>Our Studio store brings to life what we’re doing with New EE. It’s designed to help customers build their connected life and home with trusted advice from our guides, and also features one of the UK’s largest dedicated community gaming hubs and a Digital Spa to support digital wellbeing. We’re even selling smart fridges there!</span></p><p><span>It’s also a hub for the local community to work, learn and play. And I can’t wait to see what our teams have built for the communities in our Experience stores we'll soon be launching in Cardiff, Manchester and Bluewater.</span></p><p><span><strong>A new standard for home broadband</strong></span></p><p><span>On the same day we told the world about our new store last month, we also revealed </span><a href="https://newsroom.ee.co.uk/ee-sets-new-standard-for-home-broadband-with-supercharged-16-gbps-full-fibre-a-new-suite-of--in-home-hardware---featuring-mobile-back-up--and-next-gen-wifi-controls/" target="_blank"><span>our plans to launch a Full Fibre 1.6Gbps service and a new range of in-home hardware – featuring</span><span style="background-color:white;"><span>&nbsp;back-up from EE’s award-winning mobile network</span></span></a><span style="background-color:white;"><span>. This will be supported by&nbsp;best-in-class Wi-Fi controls&nbsp;designed to help improve experiences in and around the home.</span></span></p><p><span style="background-color:white;">Our new supercharged home broadband services will set the standard for broadband for years to come. The new speeds, hardware and controls have been developed using the experience and expertise of the world-leading BT R&D teams at Adastral Park</span><span>, and are designed to help customers manage their increasingly busy households.</span></p><p><span>This will see us bring customers not just the UK’s best mobile network, but the best in-home connectivity too, and </span><span style="background-color:white;"><span>marks the next step by&nbsp;EE as lead consumer brand&nbsp;for the BT Group.</span></span></p><p><span>A new cloud gaming partnership, new stores and the best Full Fibre home broadband. This is just the start of the new products, services and experiences we will bring our customers. And it really shows how momentum is building for the New EE that we’re creating as we become a new brand and service that does more.</span></p><p><i><span>Follow me on </span></i><a href="https://twitter.com/MarcAllera" target="_blank"><i><span>Twitter</span></i></a><i><span> and Instagram @marcallera</span></i></p>]]></description><category><![CDATA[People blog,Consumer,EE,cloud gaming,Gaming,retail,EE Studio,broadband]]></category>
            <pubDate>Wed, 12 Jul 2023 14:46:00 +0100</pubDate>
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                        <title>BT to support transformation of Walgreens Boots Alliance’s customer experience in the UK and Ireland</title>
                        <link>https://newsroom.bt.com/bt-to-support-transformation-of-walgreens-boots-alliances-customer-experience-in-the-uk-and-ireland/</link>
                        <guid>https://newsroom.bt.com/bt-to-support-transformation-of-walgreens-boots-alliances-customer-experience-in-the-uk-and-ireland/</guid><pp:caseid>435776</pp:caseid><pp:boilerplate><![CDATA[<p><span><span><span>BT Group is the UK&rsquo;s leading telecommunications and network provider and a leading provider of global communications services and solutions, serving customers in 180 countries. Its principal activities in the UK include the provision of fixed voice, mobile, broadband and TV (including Sport) and a range of products and services over converged fixed and mobile networks to consumer, business and public sector customers. For its global customers, BT provides managed services, security and network and IT infrastructure services to support their operations all over the world. BT consists of four customer-facing units: Consumer, Enterprise, Global and its wholly-owned subsidiary, Openreach, which provides access network services to over 650 communications provider customers who sell phone, broadband and Ethernet services to homes and businesses across the UK.</span></span></span></p>

<p><span><span><span>For the year ended 31 March 2020, BT Group&rsquo;s reported revenue was &pound;22,905m with reported profit before taxation of &pound;2,353m.</span></span></span></p>

<p><span><span>British Telecommunications plc is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on the London Stock Exchange.</span></span></p>

<p><span><span><span>For more information, visit <span><span><a href="https://www.bt.com/about">www.bt.com/about</a></span></span></span></span></span></p>
]]></pp:boilerplate><description><![CDATA[<p><span><span><b><i><span><span>Continued partnership will enhance experience for customers and colleagues and help accelerate cloud innovation on next-generation network</span></span></i></b></span></span></p><p><span><span><span><span><span><span>BT today announced a new, multi-year agreement with Walgreens Boots Alliance (WBA) to continue to be the company&rsquo;s network partner in the UK and Republic of Ireland. Under the agreement, BT will work to transform WBA&rsquo;s networking and enhance the customer and colleague experience with the deployment of next-generation technology.</span></span></span></span></span></span></p><p><span><span><span><span><span><span>Steve Rempel, senior vice president and international chief information officer, WBA, said:&nbsp;&ldquo;We chose BT because we share a focus on delivering standout customer experiences. Our digital plans demand full visibility, control and security of applications and data crossing our network so we can join up in-store and online experiences for customers and colleagues alike.&rdquo;</span></span></span></span></span></span></p><p><span><span><span><span><span><span>Joris van Oers, managing director, resources, manufacturing and logistics & Europe, BT, said: &ldquo;Connectivity is central in the new digital environment WBA is creating for its customers. Our managed network will provide secure and reliable access to applications and data in the cloud and support innovation by providing agility to deploy new services faster.&rdquo;</span></span></span></span></span></span></p><p><span><span><span><span><span><span>BT&rsquo;s network will provide faster, more responsive access to applications and data and simplify the roll out of new customer service innovations as part of WBA&rsquo;s digital transformation.</span></span></span></span></span></span></p><p><span><span><span><span><span><span>The new, managed service will support the shift of business applications and data in the UK and Republic of Ireland to the cloud and will enhance the customer and colleague experience by improving the reliability and performance of connectivity in the company&rsquo;s stores, warehouses, distribution centres and support offices.</span></span></span></span></span></span></p><p><span><span><span><span><span><span>Designed with joined-up, omnichannel retailing in mind, the network provides WBA with the agility to respond to new opportunities in a fast-changing market.</span></span></span> <span><span><span>The solution includes the transformation of voice services across Boots UK and Republic of Ireland stores, cyber security to protect customers, colleagues and devices, and extending mobile connectivity &ndash; with plans to include 5G &ndash; for service resilience and to rapidly expand capacity to support peaks in demand.</span></span></span></span></span></span></p>]]></description><category><![CDATA[global,retail,sd-wan,Stores,Customer experience,5G,Cyber security,cybersecurity,cloud,SDWAN,Walgreens Boots Alliance]]></category>
            <pubDate>Tue, 09 Feb 2021 09:05:09 +0000</pubDate>
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