BT proposes special bonus to reward frontline and key workers

  • Proposed £1,500 special bonus for frontline colleagues and key workers

  • Plan to pay £1,000 immediately in cash and £500 in shares after 3-years*

  • Equates to a bonus of 5% of average front line salary in the UK

BT proposes to offer frontline workers a special bonus of £1,500 to recognise their efforts to keep its customers and the country connected during the pandemic. This generous offer is equivalent to about 5% of the average salary. It is being made despite BT freezing pay across the company and ongoing, unresolved discussions with the trade unions over its transformation and modernisation plans. 

Setting out the proposal for BT frontline staff, Chief Executive, Philip Jansen, said:

“BT has made a massive contribution to the national cause over the past year: we’ve supported the NHS, families and businesses, and avoided the use of redundancy or furlough in our response to the pandemic. Our frontline colleagues and key workers have been true heroes, keeping everyone connected in this most difficult time.

“BT has delivered for our customers through the dedication of all our people, but inevitably the pandemic hit our financial performance, like that of most companies. In this context, we have to prioritise and I am determined that we will do everything in our power to reward our frontline colleagues.”

No change to BT’s full year financial outlook is expected as a result of this team member bonus payment.


*The £500 share payment is a discretionary award made under our previously announced yourshare scheme.