Articles tagged with 'Consumer' | BT plc

BT intends to vigorously defend itself against the claim of excessive pricingOfcom considered the subject three years ago – there was no finding of excessive pricing or breach of competition law more generallyBT staff are working hard through the pan...

The network that our customers use every day is built on years of dedication and billions of pounds of investment – investment into innovation and development of new technologies, into network planning, into extensive testing of devices, into buildin...

 EE, BT Mobile, and Plusnet Mobile customers to have unlimited access for free to BBC Bitesize content by the end of JanuaryZero rating of popular educational websites forms part of BT’s ‘Lockdown Learning’ support scheme announced last weekAgreement...

Connectivity is essential for children to keep up with learning at home during the pandemic. We want to help ensure no one is left behind while face-to-face teaching is on hold. That's why BT is increasing its effort to enable disadvantaged school ki...

BT introduces connectivity support scheme to help disadvantaged children continue their education while schools remain closedPackage to include:Free unlimited mobile data for those families and carers supporting children with no internet access, to h...

New BT Full Fibre study sees gaming consoles, smart phones and tablets amongst the top presents to be gifted this Christmas21% of Brits plan to add a new 4K TV to their home in time for ChristmasChildren and dads identified as the most likely ‘bandwi...

The reopening of shops in England from December 2 is one of the measures included in the Government’s Covid Winter Plan that, for the sake of supporting millions of our customers – particularly those who are isolated, vulnerable or without digital sk...

Ofcom has published its Q2 complaints data for April to June, a period that covers the first three full months of a dramatic change in the way we live our lives.The first UK-wide lockdown because of the Coronavirus pandemic led to a huge surge of peo...

When the UK went into lockdown in March this year, there was speculation on whether our networks would be able to cope. On top of the huge demand from blockbuster game launches and updates, constant software downloads, and mass streaming of popular T...

 In a special collaboration, BT partners with Poet Laureate, Simon Armitage to create “Something Clicked”, a poem reflecting on life in the UK in 2020 BT to replace TV, radio and national press adverts with extracts of the poem on 1st Octobe...

BT Sport is now accessible in more ways, to more fans than ever before Monthly Pass enables quick, no-contract way to watch BT Sport on the new devices From today, BT Sport is giving customers more ways to watch, by making its award-w...

2020 has turned out to be the year of the unexpected – and particularly difficult for young people looking for a job or wanting to progress their careers. Lots of businesses are under all sorts of pressure. That means, particularly for young peopl...

Keeping connected - Over half of the UK (53%) has been using technology more often and in different aspects of their lives during lockdown Upskilling the UK through tech - Over a third (35%) agree that they’ve discovered new skills they will...

To mark Loneliness Awareness Week, BT is announcing a pilot project to help tackle loneliness in care homes using volunteers from UK based contact centres to make regular calls to isolated residents. To help lighten the loneliness epidemic in care...

  BT Sport now accessible in more ways, to more fans than ever before Monthly Pass enables quick, no-contract way to watch BT Sport on NOW TV Tuesday, 16th June: BT Sport is giving customers more ways to watch, by making its award-...

New Dedicated Connection service launched for consumers, featuring free installation, BT’s Smart Hub 2, Complete Wi-Fi and BT Halo 2 – with a keep Connected Promise and a free home optimisation visit from a Home Tech Expert New service comes...

London, 29 May 2020: BritBox and BT today announced that the BritBox app, which gives subscribers access to the best of British creativity, is now available on BT TV set-top boxes. The streaming service offers BT TV viewers an even greater variety...

London, 21st April 2020 – As part of its innovative Skills for Tomorrow programme, BT has teamed up with Computing at School (CAS), part of BCS, The Chartered Institute for IT, to launch dozens of activities, designed to support parents with their ch...

BT joins forces with some of the nation’s best-loved talent to launch three-week campaign, featuring 12 bitesize lessons delivered twice a day during ITV ad break takeovers Campaign launches on Thursday 16th April with a talent line-up including R...

BT Mobile will offer the powerful and affordable new iPhone SE. Featuring A13 Bionic, the fastest chip ever in a smartphone, iPhone SE offers unparalleled performance with great battery life, and the best single-camera system in an iPhone that unlock...

BT set to become the UK’s fastest home broadband provider in more places than any other with the launch of a new gigabit service later this month BT’s service will be available initially in hundreds of cities, towns and villages across the U...

Multi-channel campaign promotes BT’s brand-new range of TV packages which offer customers the freedom to choose the TV shows, films and sport they want, when they want with the flexibility to change their package every month Campaign leads w...

BT Sport’s Jake Humphrey, Lynsey Hipgrave, Jermaine Jenas, Joe Cole and Ugo Monye get into character from their favourite TV shows during auditions for new BT TV spoof trailer The behind the scenes footage was created to celebrate today’s la...

Samsung Galaxy S20, Galaxy S20 5G and S20+ 5G now available to pre-order on BT.com/mobile Customers who pre-order the Samsung Galaxy S20+ 5G can claim a pair of wireless Galaxy Buds+ earphones BT Mobile’s 5G service is available in 50 t...

  BT became one of the first UK providers to launch 5G plans for its BT Halo customers last November, and now all customers can enjoy BT’s superfast 5G speeds BT’s next generation 5G service is available in 50 cities and large towns acros...

BT delivers on its commitment to answer 100% of its customer service calls in the UK and Ireland a year early becoming the only major broadband provider to do so BT’s regional call routing lets customers talk to expert teams in the most loca...

BT launches its latest multi-channel campaign to promote BT Halo, the UK’s best converged broadband, mobile and phone plan - redefining connectivity in and out of the home The campaign will lead with a 90 second TV ad showcasing how BT Halo ...

BT and Google announce strategic collaboration to continue moving the cloud gaming industry forward New BT Superfast Fibre Stadia Gaming Plans unveiled will push the limits of cloud gaming and allow customers to take full advantage of Google...

BT signs a multi-year sponsorship agreement with UK-based Excel Esports to become their exclusive lead partner. The new BT logo will appear on all kit worn by Excel, including the League of Legends European Championship (LEC) team, and the E...

New, no-contract way to watch BT Sport launched today for £25 per month BT Sport now accessible in more ways, to more fans than ever before BT Sport Ultimate included to provide the very best sports viewing experience BT is launc...