Articles tagged with 'Consumer' | BT plc

By Alex Towers, Director of Policy and Public Affairs, BT

By Bridget Lea, Commercial MD, Consumer Division

By Marc Allera, CEO, Consumer Division 

Rural boost as EE announces next stage of 5G rollout on path to full UK coverageNational Parks, seasonal hotspots and over 500 smaller towns and villages get EE’s 5G signal for the first timeBT Group outline new innovations to drive improved network ...

EE brings 5G to the London Underground, with Archway, Notting Hill Gate and Tufnell Park the first stations to benefitThe arrival of 5G comes just weeks after 4G landed on the Central and Northern lines for the first timeCoverage is provided in partn...

EE brings 4G services to first stations and tunnels beyond the eastern half of the Jubilee line     Six stations across the Northern and Central lines go live from today, with more due to be added in the coming weeksCoverage is provided in partnershi...

By Nick Lane, MD Customer Services, BT Consumer

EE delivered a new 4G service in over 500 locations over past twelve months                                                                 Over 420 square miles of new EE 4G coverage in 2022, extending its lead as the UK’s largest 4G networkOver 900...

First-of-its kind opportunity - New Signing - launched to search for a British Sign Language duo to create content and work on the UEFA Champions League Final and The FA Disability CupNew Signing continues EE work with the UK Home Nations FA’s to mak...

BT Sport and Eurosport UK assets now transferred into the new combined JVBT Sport and Eurosport UK retain separate brands today; will be brought together under a single brand in the futureLONDON, 1 September 2022: Warner Bros. Discovery and BT Group ...

New and existing BT TV Box Pro customers will be able to access BT TV aerial-free from 26th August 2022Through the BT TV Box Pro’s new internet mode, customers simply plug in and connect to BT’s Smart Hub via Wi-Fi to start streamingBT today announce...

By Marc Allera, CEO, BT Consumer division

By Marc Allera, CEO, BT Consumer division

Research from EE finds 60% of parents fear their kids know very little about how to protect themselves when using their phoneAs a result of the findings, EE has teamed up with children's favourite Beano and Dennis to bring the issues kids face to lif...

BT TV’s new Asian Mix add-on is now available to BT customers for just £5 a month on a monthly rolling contractAsian Mix features eight of the best-loved channels dedicated to Indian TV and cinema: Utsav Plus, Utsav Gold, Zee TV, Zee Cinema, Sony Ent...

EE rated UK’s best network for ninth year in a rowRecognition follows year of network expansion, with EE becoming the first operator to offer 5G coverage to over 50% of the populationLandmark accolade comes ahead of bumper summer of events across the...

Following submission to the Competition and Markets Authority (CMA), BT Group and Warner Bros. Discovery today welcomed the decision to approve the BT Group agreement with Warner Bros. Discovery, Inc. to form a 50:50 Joint Venture (JV) company that w...

EE adds 5G coverage to Wembley pitch to support busy summer season of gigs at England’s national stadiumWembley becomes the first stadium in the UK to have a bespoke 5G solution dedicated just to the pitch – the latest connectivity ‘first’ in its par...

BT Sport will show 533 of the 550 games available with 113 (27%) more games for customers to watch each season in new format competition.BT Sport will remain the home of top flight European football until 2027, it was confirmed today.  BT have secure...

BT partners with charity Home-Start UK to offer 2,500 households with no connectivity free laptops and access to its Home Essentials social tariffBT commits to supporting over 9,000 people by offering devices and connectivity to tackle the digital di...

By Marc Allera, CEO, BT ConsumerIt was great to be back in person at the Enders Media and Telecoms 2022 & Beyond conference last week.I talked about how this must be the most volatile but fascinating time I’ve seen in my 21 years in the telco industr...

Following its announcement of exclusive discussions on 3 February 2022, BT Group plc (“BT Group”) has agreed a set of definitive agreements with Warner Bros. Discovery, Inc. (“Warner Bros. Discovery”) to form a 50:50 joint venture company to create a...

BT launches its latest advertising campaign, Broadband Nightmares, which takes the form of a short horror film to showcase the power of BT’s Halo 3+ Hybrid Broadband in combatting the nation’s broadband frustrationsThe latest campaign which dramatise...

by Marc Allera, CEO, BT Consumer                                                                                                                                                                                                                          ...

EE and BT unveil new ways to watch or experience sports and the performing arts using the power of 5G technologyInnovation with EE’s 5G network, BT Sport, BT Applied Research and external partners brings highly immersive, personalised experiencesProj...

Market-leading social tariff offers fibre broadband and call packages to everyone receiving Universal Credit (and other legacy benefits)Simple, real-time eligibility checker and instant sign-up process now available in BT’s 550 storesMore people can ...

Following a detailed process to identify the best way to generate investment and strengthen our Sports business, BT Group today announced that it has entered exclusive discussions with Discovery, Inc.  on a deal to create a new sport and entertainmen...

By Nick Lane, managing director for consumer customer services at BT                                                                                                                                             Price rises are never popular, but are so...

North Tyneside office set for major revampBT Group today announced that it will be recruiting over 150 new local jobs as well as beginning a multi-million pound refurbishment of its second contact centre in Newcastle, located at its North Tyneside bu...

By Chris Howe, Customer Change Director BT, EE, PlusnetHome phones are changing. Just as television went from analogue to digital, now it’s the turn of the humble landline. The UK is the latest country to upgrade its home phone network following Japa...