Mobile boost for the Rhondda as EE expands its 4G coverage
People in the Rhondda are now able to benefit from much-improved 4G mobile phone coverage following a major investment by EE, the UK’s largest mobile operator and part of the BT Group.
The Rhondda is one of the latest locations in the UK to benefit from engineering work making it easier and quicker for people to get connected on their mobile phones. With 4G Calling and WiFi Calling, EE customers can also make phone calls in more places than ever before.
It is EE’s ambition to connect 95 per cent of the UK landmass to its superfast 4G network by 2020, including some of the most remote parts of the country.
Marc Allera, chief executive of EE, said:
“We’ve seen the difference 4G is making right across the UK, and we’re delighted to be bringing this great network experience to more locations in Rhondda Cynon Taf so that people can enjoy everything from making crystal clear calls in more places over 4G, HD video calls with friends and family, or streaming music and live TV on the move.”
4G from EE is now available in more places than any 3G network, just four years after launch, making it the UK’s biggest and fastest network expansion. This work in the Rhondda complements BT’s drive to improve broadband connectivity across Rhondda Cynon Taf, where nearly 50,000 homes and businesses have access to fibre broadband thanks to BT’s commercial rollout and the company’s Superfast Cymru partnership with the Welsh Government.
Alwen Williams, regional director for BT in Wales, said:
“The switch on of EE’s 4G network in any rural community or town is a hugely significant event and that’s definitely the case here in the Rhondda. There is a growing reliance on mobile devices to provide greater access to information and enable easier communication with customers, family and friends. Both local businesses and residents depend on them like never before and it’s great to see such investment taking place locally.”
To learn more about EE’s indoor and outdoor 2G, 3G and 4G service, customers can use EE’s online coverage checker.EE has also launched a Network Status Checkertool, which provides real-time and personal updates to customers about network performance.
Customers can also set tailored alerts for places important to them, such as their place of work, home or home of a loved one, and they will receive personalised alerts if there are network issues.
EE was recently named the number one overall mobile network in RootMetrics’ latest independent Mobile Performance Review, with a clean sweep across reliability, speed, data, calls and texts.
More than 1,000 new call centre jobs in Merthyr, North Tyneside, Darlington and Plymouth have been created during 2016 as part of the company’s commitment to answer all EE customer service calls from the UK by end of 2016.