Articles tagged with 'contact centre' | BT plc

BT plc - Archive (contact centre)

2021
18
June
2021
| 09:26 Europe/London
 Following a hugely successful pilot during lockdown, with over 140 volunteers and 1,600 calls made, BT is expanding Care Home Companions to over 300 care homes nationwide140 BT, EE and Plusnet colleagues from across the UK have now volunteered, with...
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29
January
2021
| 09:35 Europe/London
It’s been one year since BT completed its commitment to answer 100% of customer service calls in the UK and Ireland – a year ahead of schedule – to deliver the most personal and local service to our customers across our three Consumer brands.Providin...
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2017
29
March
2017
| 16:28 Europe/London
BT today announced plans to recruit a further 90 staff in Newcastle as part of a UK-wide recruitment drive which will transform customer service....
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