Articles tagged with 'People blog' | BT plc

BT plc - Archive (People blog)

2021
04
May
2021
| 15:34 Europe/London
For many of us over the past 12 months, our connections have been a lifeline, with everything from wedding days to maths lessons shared online. Now, with lockdown restrictions easing, fast, reliable connectivity is t more important than ever. Million...
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30
April
2021
| 09:30 Europe/London
For too long, hate speech on social media – often directed at people who are simply doing their jobs – has been accepted as the norm. Now we’re committing to make a change. It’s time for BT to step up and stand against the abuse we see every day on s...
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22
April
2021
| 10:52 Europe/London
Bridget Lea, MD Commercial, BT Consumer division It’s good to be back.The surge of people returning to our high streets as lockdown eased last week marked an important step forward for not just our economy, but for our customers too. The pandemic has...
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14
April
2021
| 14:56 Europe/London
By Marc Allera, CEO of BT Group’s Consumer division At BT, we connect for good. As CEO of BT's Consumer brands, I talk a lot about that purpose and how it is at the heart of everything we do. As a national champion, BT has a responsibility beyond con...
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08
April
2021
| 08:00 Europe/London
In the past year, much of our socialising, working, learning and entertaining has been done virtually. And with tight controls on people’s movement, it’s largely been over home broadband networks. As restrictions gradually start to ease across the UK...
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01
April
2021
| 11:18 Europe/London
Our world is now a digital fabric. And every day as humans we weave new patterns into it, creating a new masterpiece every millisecond. It binds us together. It crosses seas and continents. It supports us. It drives us. It opens our eyes to new possi...
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09
March
2021
| 15:23 Europe/London
By Marc AlleraToday I’ve been invited to speak at Enders’ Media and Telecoms 2021 & Beyond conference, which is always a great opportunity to look back on the past year as well as look forward. I want to share some of what I’ve talked about at Enders...
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23
February
2021
| 09:32 Europe/London
We invest billions of pounds in our networks every year to ensure our customers can stay connected to the things that matter to them most. Without a reliable network, keeping in touch with family and loved ones virtually, streaming the latest boxset,...
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11
February
2021
| 09:13 Europe/London
Jeremy Smitham, Senior Manager Voice services at BTOver the course of the Covid-19 pandemic, I have been incredibly proud of my team of 999 call centre agents for putting the needs of the UK public first to fulfil their critical role. As well as acti...
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29
January
2021
| 09:35 Europe/London
It’s been one year since BT completed its commitment to answer 100% of customer service calls in the UK and Ireland – a year ahead of schedule – to deliver the most personal and local service to our customers across our three Consumer brands.Providin...
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26
January
2021
| 10:03 Europe/London
Almost a year on from the first national lockdown, small businesses have never had it so tough. While there is hope on the horizon from the mass Covid-19 vaccination programme, the troubling reality is that the next few months will make or break many...
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08
January
2021
| 18:12 Europe/London
Connectivity is essential for children to keep up with learning at home during the pandemic. We want to help ensure no one is left behind while face-to-face teaching is on hold. That's why BT is increasing its effort to enable disadvantaged school ki...
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2020
08
December
2020
| 09:30 Europe/London
In school, I was the only girl on my A level computing course. Now, I’m one of the only women Chief IT Architects in the FTSE 100.The technology sector has taken some big strides to foster a diverse environment, but we still have a way to go. Being t...
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18
November
2020
| 14:44 Europe/London
Ofcom has published its Q2 complaints data for April to June, a period that covers the first three full months of a dramatic change in the way we live our lives.The first UK-wide lockdown because of the Coronavirus pandemic led to a huge surge of peo...
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16
November
2020
| 17:32 Europe/London
When the UK went into lockdown in March this year, there was speculation on whether our networks would be able to cope. On top of the huge demand from blockbuster game launches and updates, constant software downloads, and mass streaming of popular T...
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06
November
2020
| 12:48 Europe/London
Technology revolutions can bring profound changes to the ways that we live and work. It can reshape cities and communities – just look at the effect that the steam engine had on the economy of areas like Swindon in the early 1900s.Mass transportation...
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28
October
2020
| 09:44 Europe/London
2020 has been a year of tectonic shifts in the UK’s telecoms supply chain. In January this year the UK government announced proposals to limit use of Huawei to 35% of future fixed and radio access networks and exclude them from the core of the networ...
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09
September
2020
| 16:43 Europe/London
Today, we made an exciting advancement in the use of 5G technology for the environmental sector. We’re helping our partner University of Stirling to launch a world-leading “living laboratory” for central Scotland. The laboratory is a state-of-the-art...
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09
September
2020
| 09:05 Europe/London
As we reflect on our experiences during the initial peak of the COVID-19 pandemic, one thing stands out above all else – the incredible job our NHS and emergency services did amidst such difficult circumstances. Today marks the perfect moment to r...
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06
August
2020
| 15:29 Europe/London
2020 has turned out to be the year of the unexpected – and particularly difficult for young people looking for a job or wanting to progress their careers. Lots of businesses are under all sorts of pressure. That means, particularly for young peopl...
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17
July
2020
| 10:46 Europe/London
Anyone who regularly gets caught up in commuter traffic, whether that’s on a motorway, or on an inner city or town road, will appreciate how frustrating that experience can be. Not only is watching a long line of vehicles creeping along at a snail...
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29
June
2020
| 13:57 Europe/London
By Mark Dames, BT Senior Policy and Public Affairs Manager, Scotland & Nations ...
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26
June
2020
| 13:03 Europe/London
In recent weeks there has been a huge amount of energy and engagement from colleagues across BT, and a powerful and growing determination to address issues of racism and prejudice. That’s why this week we’ve launched BT Group’s Ethnicity Rapid Act...
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17
June
2020
| 10:51 Europe/London
I want us to be personal and local in every aspect of the service we provide at BT. That's why we're the only major operator to answer 100% of our customer service calls in the UK and Ireland – so that when our customers give us a call, we can connec...
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15
June
2020
| 12:35 Europe/London
This week, in what felt like the most hopeful news yet, we learnt that Covid-19 is finally in ‘retreat’, with the lowest numbers of confirmed cases across the UK since the end of March. It’s a been a long haul and it’s far from over; but it is a smal...
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09
June
2020
| 12:57 Europe/London
As COVID-19 news and information dominate the news, misinformation about the virus is also peaking, undermining public trust. BT has long been committed to the online safety of our customers, providing advice and safeguarding tools that help protect ...
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22
April
2020
| 09:51 Europe/London
Over the next two weeks, BT is providing up to 8,000 of our customer service colleagues from our contact centres across our consumer brands with the technology, the security and equipment so that they can work from home. Since the world changed fo...
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15
April
2020
| 11:17 Europe/London
By Fotis Karonis, CTIO Enterprise Once again on Thursday evening, we came together as a nation in a collective round of applause to recognise the amazing efforts of NHS staff, emergency services and other key workers who are helping us all to get ...
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27
March
2020
| 15:34 Europe/London
We are working to do as much as we can across BT, EE and Plusnet to keep providing our customers with the service they need and our people safe at this difficult time for us all. This is why we’re asking our most important people to come into our man...
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20
March
2020
| 08:00 Europe/London
As stronger restrictions around COVID-19 begin to take effect, and many of us contemplate a future of working from home for an extended period, the resilience and capability of our networks takes on an even greater importance. No-one is more aware of...
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