2026
30
April
2026
|
00:06
Europe/London
With less than a year to go before the nationwide analogue switchover, the campaign is designed to raise awareness among customers yet to switch to a digital landline
Read more
20
March
2026
|
14:51
Europe/London
Over three million UK households have now moved to digital landlines, providing a safer, more reliable service ahead of the industry‑wide analogue switchover in January 2027.As part of this upgrade, the UK’s ageing and unreliable copper landline …
Read more
2025
02
June
2025
|
00:01
Europe/London
Users of lifesaving alarms encouraged to call their providers to access additional free support with the switchover from copper to digital landlines
Read more
28
April
2025
|
09:00
Europe/London
Targeted regional rollout this spring, prioritises vulnerable customers with tailored support and in-home assistance to ensure a smooth switch to Digital Voice
Read more
2024
03
October
2024
|
09:00
Europe/London
Digital Voice is BT’s home phone service, powered by broadband, which includes an AI powered tool that monitors incoming calls and will notify the user of any suspected spam calls.
Read more
2023
19
July
2023
|
12:17
Europe/London
Eligible customers will be contacted four weeks in advance to help prepare for the switch. BT will have a presence across Yorkshire and the Humber throughout August as part of a regional Digital Voice roadshow as well as at town halls and on …
Read more
2022
2021
22
November
2021
|
09:27
Europe/London
By Chris Howe, Customer Change Director BT, EE, PlusnetHome phones are changing. Just as television went from analogue to digital, now it’s the turn of the humble landline. The UK is the latest country to upgrade its home phone network …
Read more
